If you need to cancel your appointment please give (if possible) at least 24 hours notice by calling or texting the Ku Sikia mobile line on 07964 619 641.
If you cancel on the day of your appointment this will be counted as a lost session.
If you do not attend a session we will write to you. This session will also be classed as a missed appointment.
If you miss two appointments no further sessions will be offered, however you may re-refer yourself back to the service at any time by contacting the above number.
Confidentiality:
All sessions are confidential.
No record of the content of the sessions will be kept at BHI.
All counsellors keep brief anonymous notes in a safe secure place as outlined by the British Association for Counselling and Psychotherapy.
All counsellors are bound by their code of ethics and practice.
All counsellors have regular clinical supervision as part of their work. However each case taken to supervision is kept anonymous the supervisor will not know your identify.
In certain circumstances confidentiality may need to be discussed further, for example, when you or someone else is in danger or at risk of serious harm. Under these circumstances it would be discussed and agreed how to minimise the risk.
Confidentiality will need to be breached if you disclose something that our counsellors are required by law to report e.g. child protection, terrorism etc.